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Help Centre

Find answers to frequently asked questions and step by step guides, or get in touch with us.


Hi, what can we help you with today?

I'm a service user

Get help with your profile, making a booking, contacting your expert, and more.

I'm a service expert

Get help with setting up your profile, updating a booking, setting your availability, and more.

Popular questions

Is The List in my city?

As of now, The List was founded in London and is only available in London. We take bookings all across London, however, most of our Experts are located in Central London and will need to travel to get to you if you are a little further out.

 

We are looking to expand to other cities in the UK as soon as possible!

Which services are available in my city?

The List offers on-demand home maintenance services. We tailor what we offer to meet the demands of each area we operate in. This guide will help you break down what’s available in your city.

 

Let The List help you complete whatever home maintenance service you need with the click of a button, so you can go and live your life! We connect you with reliable Experts to help you with your home maintenance needs. The List is your resource to help you get more time back in your day and to get things done around the house by offering you a range of on-demand home maintenance services all on one platform.

 

Let us tackle your to-do list so you can focus on what’s important. Below is a list of services our Experts can help you with. Use the search feature on our homepage to find your desired service:

 

  • Dishwasher Repair
  • Washing Machine Repair
  • Furniture Assembly
  • Leaking Pipe Repair
  • Tap Replacement or Removal
  • Socket Repair or Replacement
  • Ceiling Light Replacement or Repair
  • Socket Installation
  • Small Room Painting
Who are our Experts?

Our Experts are professional freelancers who are dedicated to their trade. They join our community to gain more exposure and to help people fix issues on-demand

 

Our Experts are independent contractors who work for themselves and are not employed by The List. Experts go through strict verification processes before they can join our community so we can ensure a safe and reliable environment for everyone on the platform.

 

Experts bring a lot of personal experience and expertise, but some are not licensed to certify certain work. Per our Terms of Service, The List is a communications platform / marketplace which connects Clients and Professionals. If your task requires a certification, please reach out to us directly so we can assist with assigning the right provider.

Are there any fees to use The List?

There aren’t any fees for you as a customer beyond the price of the job and any extra materials required to complete the job!

We do, however, charge our Experts a service fee to be able to operate & improve the platform, to deliver convenience to you. The fee helps us provide them with an inflow of bookings and allows us to help them optimally manage their time.

We also use the small fee to provide 24/7 customer support and ensure the platform is safe to use at all times!